The Advanced Medical Support Assistant (AMSA) with Outpatient Services Scheduling (OSS) work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
The incumbent serves as an Advanced Medical Support Assistant (AMSA) assigned to Community Care Service. The Community Care team that generally consists of two registered nurse care navigators and three to four administrative associate Medical Support Assistants (MSA) per teamlets.
The Advanced Medical Support Assistant (AMSA) position serves as administrative support and is a foundational role within the Health Administration Service. This position serves as the liaison between patients, nursing staff, medical staff, outside agencies, community providers, and other VA Health Care Systems in their assigned area.
Medical Support Assistant (Advanced) The Advanced Medical Support Assistant position is assigned to a Patient-Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT team is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician), and administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, and/or care in the community resources and impacts the administrative the administrative aspect of patient care.
**The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.** The Advanced Medical Support Assistant (AMSA) has vacancies in multiple locations at various specialty clinics. AMSAs provide expert administrative patient support in an interdisciplinary coordinated care delivery model.
**The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.** Advanced Medical Support Assistant(s) are assigned to the following sections: Primary Acute Care Teams (PACT), various Specialty Clinics, Nursing Service or Inpatient Care. The Advanced Medical Support Assistant(s) provides specialized and expert administrative patient support in an interdisciplinary coordinated care delivery model.
This is a working administrative Social Work Service (SWS) position. The Assistant Chief is an Assistant Chief, Social Work Service (SWS) with full authority and responsibility for providing administrative support to the Chief, SWS. In that capacity the Assistant Chief assists with the overall planning, organizing, directing, and evaluating Social Work within Sheridan VA Health Care System (SVAHCS).
The incumbent serves as an Advanced Medical Support Assistant assigned to a Specialty Care Setting involved in a specialty outpatient clinic model. The Specialty Outpatient Clinic care team consists of a Specialty care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and an administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant (AMSA) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model to coordinate care for veterans utilizing Community Care Network providers. The Advanced MSA reports directly to the VA Community Care Supervisory MSA.
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