The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT teamlet is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/ health technician) and an administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant (AMSA) with Outpatient Services Scheduling (OSS) work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
This position provides medical administrative support to one or more outpatient clinics and is an integral member of the clinic team to effectively carry out day-to-day administrative operations of the clinic. The Advanced Medical Support Assistant (AMSA) is responsible for accurate appointment management and the coordination of all administrative information between the professional staff, patient, patient caregiver and/or representative.
This position is located within the Nutrition and Food Services Department (N&FS) of the Veterans Health Administration (VHA). The person in this position serves as the Program Support Assistant for the Nutrition and Food Service, providing a wide variety of administrative, clerical, technical technical and N&FS Program support and reporting to the N&FS Administrative Officer.
Medical Support Assistant (Advanced) The Advanced Medical Support Assistant position is assigned to a Patient-Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT team is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician), and administrative associate (MA/MSA/health technician).
The incumbent serves as an Advanced Medical Support Assistant in the Primary Care Medicine service line at the Minneapolis VA Health Care System. The incumbent's work impacts the administrative aspect of patient care, including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, managing the Electronic Waiting List (EWL), patient processing and customer service.
**A recruitment/relocation incentive may be authorized for highly qualified candidates** Position is located at the Bemidji VA Clinic and is a part of the Fargo VA Healthcare System. Incumbent serves as a Medical Support Assistant (Advanced) providing clerical administrative support in the coordination, care, and treatment provided to patients throughout the Primary Care Integrated Clinical Community (ICC), Community Based Outpatient Clinics (CBOC) and across multiple clinics and specialties.
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. This position is located at the Fargo VA and serves as a Medical Support Assistant (Advanced) in Surgery ICC, to include Desk 2B, Desk 2C, Desk 4C, and GI Suite. This incumbent's work impacts the administrative aspect of patient care.
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The incumbent serves as an Medical Support Assistant (Advanced) and provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the specialty Care Integrated Clinical Community (ICC).
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. This Medical Support Assistant (Advanced) position is located at the Fargo VA and provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Physical Medicine and Rehabilitation Services programming.
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