The incumbent serves as a Medical Support Assistant (MSA) within the Fargo VA Health Care System. The MSA operates in an administrative support role within the Mental Health Service Line. The work includes serving as an initial point of contact for the units, clinics, patients and call centers.
The Advanced Medical Support Assistant, provides specialized and expert administrative patient support within Primary Care while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
The Advanced Medical Support Assistant (AMSA) with Imaging Service Department work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT team let is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and an administrative associate (MA/MSA/health technician).
The incumbent is assigned to Medical Administration Service at the VA Maryland Healthcare System at the Baltimore location. The Advanced Medical Support Assistant (AMSA) is responsible for administrative support of clinical services. The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.
The VA Northeast Ohio Healthcare System is recruiting for a Lead Medical Support Assistant. The Lead Medical Support Assistant will function in Patient Care Administrative Service, Ambulatory Care & Processing (AC&P).
The incumbent serves as a Medical Support Assistant in VISN 2 Prosthetics and Sensory Aids Service in the VA New York/New Jersey VA Health Care Network. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications and Prosthetics and Sensory Aids Service software applications.
The VA Northeast Ohio Healthcare System is recruiting for a Lead Medical Support Assistant. The Lead Medical Support Assistant will function in the Patient Transfer Center within Patient Care Administrative Service (PCAS).
The Physician Assistant (PA) serving as Service Chief of Diagnostics and functions as the lead advanced practice provider overseeing all clinical and administrative operations within the Diagnostics Service. This includes Pathology and Laboratory Medicine Service (P&LMS) procedures, radiology, interventional imaging, and related diagnostic modalities.
Advanced Medical Support Assistant performs a variety of administrative and all clerical duties associated with scheduling appointments, consult management. Timely verification of orders, open slot management and encounters. Updating Insurance, verifying eligibility status, patient demographics for patients. Contacting patients by calling and answering telephone calls in support of veterans' treatment in all Physical Medicine and Rehabilitation (PM&R) therapy programs.
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