The Medical Support Assistant provides medical support responsibilities associated with one or more outpatient clinics. The applicant is responsible for accurate appointment management and the correct coordination of all administrative information between the professional staff and the patient. The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below
The Advanced Medical Support Assistant (AMSA) with Outpatient Services Scheduling (OSS) work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
The Medical Support Assistant (MSA) is responsible for initiating and performing a variety of clerical and administrative duties associated with patient care and treatment for the Mental Health Outpatient Clinic at the St Cloud VAHCS. The MSA is the first administrative point-of-contact for Veterans, family members, and other staff members.
Medical Support Assistant (Advanced) The Advanced Medical Support Assistant position is assigned to a Patient-Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT team is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician), and administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant (AMSA) will perform administrative support duties for the Diagnostic Imaging Service at the VA Northern California Health Care System (VANCHCS) in Mather, California. The incumbent is responsible for scheduling patient appointments, tracking, reviewing, performing front desk duties, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems.
NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. The incumbent serves as an Advanced Medical Support Assistant (AMSA) and provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Primary Care Integrated Clinical Community (ICC), Community Based Outpatient Clinics (CBOC) and across multiple clinics and specialties.
The Advanced Medical Support Assistant (AMSA) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model to coordinate care for veterans utilizing Community Care Network providers. The Advanced MSA reports directly to the VA Community Care Supervisory MSA.
NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. The incumbent serves as an Advanced Medical Support Assistant (AMSA) provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Specialty Care Integrated Clinical Community (ICC). This role is primarily in the Oncology Department.
NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. The Advanced Medical Support Assistant (AMSA) in the VA Community Care (VACC) team. The AMSA performs clerical and administrative support in the coordination, care, and treatment provided to veterans through the VA Community Care referral processing procedures at the Fargo VA Health Care System, which includes the Community Based Outreach Clinics (CBOCs).
Business Office program area. The Advanced Medical Support Assistant (AMSA) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary, coordinated care delivery model. There are various specialty sections within the Business Office program areas.
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