The Medical Support Assistant (MSA) coordinates administrative and team support in a wide variety of basic administrative functions. The incumbent is considered the team's authority on clerical and administrative issues and will keep them informed of regulations, policies, procedures regarding eligibility and benefits, clinic management, statistical and data collection and customer service.
The Telephone Operator works as part of the Benefits and Enrollment Section of the Business Office. The incumbent primarily provides telephone customer service to incoming and in-house calls; operates telephone system, records calls and issues pagers to staff; and makes announcements on an overhead intercom system.
This position is assigned to the Non-Appropriated Fund (NAF) Fleet Readiness Branch; Fleet and Family Readiness (FFR) Programs; Commander, Navy Installations Command (CNIC). Incumbent performs a variety of duties in support of the Liberty Program.
The incumbents work impacts the administrative aspect of patient care, including Access to care, Scheduling/Coordinating appointments using Advanced Clinic Access (ACA) principles, collecting and updating demographic and insurance information, managing the Specialty Consults, reporting normal lab and imaging results to patients at the request of the clinical team, patient processing and Customer Service.
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Primary Care/Subspecialty Medicine service line at the Minneapolis VA Health Care System. Work impacts the administrative aspect of patient care, including: access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, managing the Electronic Waiting List (EWL), patient processing and customer service.
This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program; located at the Hickam Harbor.
This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program; located at the Meeting Rooms.
This position is assigned to Non-appropriated Fund (NAF) Navy General Library Programs; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92); Fleet and Family Readiness (FFR) (N9); Commander, Navy Installations Command (CNIC); Southeast and/or Naval Air Station Corpus Christi. The purpose of this position is to provide front desk, program, and customer service support in Navy MWR main libraries, branch libraries, and resource centers.
This position is in the Nutrition and Food Service at the James H. Quillen VA Medical Center in Johnson City, TN. The Health Technician (Dietetic) provides administrative and customer service support for the hospital food service program.
The Advanced Medical Support Assistant (AMSA) with the Imaging Service Department work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
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