Job Summary

IT Specialist (Network) Cloud/Infrastructure Engineer position(s) are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.

Job Description

Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties: Serves as the Agency's technical authority and expert in the installation, customization and problem determination of the technologies involved. Works with senior technical and managerial representatives in the development of Systems-wide directives, standards, specifications, policies, implementation strategies, management guidelines, procedures and practices. Serves as the Senior Technical Expert on task forces responsible for the accomplishment of new technology installations and upgrades. Serves as the lead in investigating network problems related to communications software. Employs sophisticated problem analysis, resolution techniques and state-of-the art diagnostic technologies. Determines area of problem responsibility and summons vendor representatives when appropriate. Provides highest levels of technical contributions to discussions with vendors concerning vendor's need to modify and correct their products. Conducts presentations at technical conferences in areas of expertise, and advises and directly interfaces with the highest levels of Agency management, other government Agencies and audiences outside government. Provides leadership in the formulation and implementation of internet/intranet policies, objectives, plans, and methods for achieving the SSA mission. Develops necessary documentation such as procedures, flow and logic charts, operating guides and other instructions necessary for the preservation of supported systems. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualifications: Grade 14 To qualify at the GS-14 level, you must have at least 52 weeks of specialized experience at the GS-13 level, or equivalent. Such IT-related experience must include ALL the following: 1. IT Project Management 2. AND experience with: Merging hybrid cloud technologies incorporating on-premises and public cloud infrastructure. Developing and implementing enterprise standards, guidelines, and policy for cloud infrastructures and services. Advising components regarding Linux and Windows administration and Cloud projects on requirements, configurations, and limitations. AND experience managing virtualized infrastructures. PLEASE NOTE: This specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration. Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/