Job Summary

This position is for a Human Resources Specialist/Senior Human Resources Specialist (Employee and Labor Relations) in the Office of the Chief Operating Officer (OCOO), Office of Human Resources Management (OHRM). In this role, the incumbent will consult with managers and staff on the full range/scope of issues related to the implementation and administration of the Agency's collective-bargaining agreement, including grievance processes.

Job Description

You may qualify for your desired series and grade level if you meet the following qualification requirements: MINIMUM QUALIFICATIONS: Minimum Qualification EL-12: Applicants must have 52 weeks (one-year) of specialized experience equivalent to the next lower grade level as described below. Experience: I qualify for the EL/GS-12 because I have at least 52 weeks of specialized experience at the EL/GS-11 or equivalent demonstrating work experience with most or all of the statements described below. Examples of specialized experience include: Advising managers and employees on matters involving conduct, performance deficiencies, attendance concerns, workplace conflicts, leave-related issues, and grievance matters by interpreting and applying applicable laws, regulations, policies, procedures, and negotiated agreements to support effective management actions and positive workplace outcomes; AND Reviewing and analyzing employee relations cases involving conduct, performance, disciplinary matters, workplace disputes, grievances, and employee concerns to identify underlying issues, evaluate organizational and legal risk, and recommend appropriate courses of action and resolution strategies; AND/OR Conducting fact-finding activities, interviewing employees and management officials, gathering and evaluating relevant evidence and documentation, gathering and evaluating relevant information, and preparing case documentation, management recommendations, and supporting materials related to employee conduct, performance management, corrective actions, and workplace relations issues to support legally sufficient and effective management decisions; AND/OR Providing workforce relations support by collaborating with management officials, union representatives, attorneys, and HR staff to resolve workplace issues, address employee concerns, promote compliance with negotiated agreements and employment regulations, and maintain effective labor-management relationships. Minimum Qualification EL-13: Applicants must have 52 weeks (one-year) of specialized experience equivalent to the next lower grade level as described below. Experience: I qualify for the EL/GS-13 because I have at least 52 weeks of specialized experience at the EL/GS-12 or equivalent demonstrating work experience with most or all of the statements described below. Examples of specialized experience include: Advising and consulting with management officials on complex or sensitive matters involving employee misconduct, performance management, grievances, workplace disputes, negotiated agreement interpretation, leave issues, and applicable employment laws, regulations, and policies to support effective workforce management and mitigate organizational risk; AND Conducting comprehensive employee relations case analysis involving disciplinary and adverse actions, grievances, workplace conflicts, employee complaints, and organizational concerns to assess risk, identify appropriate management options, and develop practical, legally supportable resolution strategies and recommendations; AND/OR Representing or supporting management interests in labor relations matters involving negotiations, grievance proceedings, unfair labor practice allegations, mediations, or dispute resolution processes by interpreting negotiated agreements, preparing management responses, and supporting labor-management engagement efforts; AND/OR Analyzing employee and labor relations trends, workplace issues, patterns of employee misconduct or performance concerns, and organizational risks to recommend program improvements, strengthen management practices, improve workplace relations, and support effective workforce relations strategies. Minimum Qualification EL-14: Applicants must have 52 weeks (one-year) of specialized experience equivalent to the next lower grade level as described below. Experience: I qualify for the EL/GS-14 because I have at least 52 weeks of specialized experience at the EL/GS-13 or equivalent demonstrating work experience with most or all of the statements described below. Examples of specialized experience include: Serving as a senior employee and labor relations advisor by providing Agency-wide strategic consultation, authoritative guidance, and management advisory services on highly complex, sensitive, or precedent-setting employee conduct, performance management, grievance, negotiation, workplace conflict, and workforce relations matters impacting organizational operations and workforce effectiveness; AND Leading or advising on the development, implementation, interpretation, and modernization of employee and labor relations policies, procedures, workforce relations strategies, and management guidance to address organizational priorities, workplace challenges, statutory requirements, case law developments, and evolving employee relations issues; AND/OR Representing management interests in high-impact employee and labor relations matters involving negotiations, arbitration, mediation, unfair labor practice allegations, grievance disputes, settlement discussions, or third-party proceedings to resolve complex workplace issues, mitigate organizational risk, and support effective labor-management relations outcomes; AND/OR Conducting advanced studies, organizational assessments, workforce relations analyses, and program evaluations involving employee and labor relations programs, workplace trends, management practices, organizational risks, and workforce challenges to improve organizational effectiveness, strengthen management accountability and supervisory effectiveness, and shape long-range workforce relations strategy. Time-In-Grade: Current or former Federal government employees who have held an EL/GS position in the preceding 52 weeks, must meet the time-in-grade requirement. To be eligible for the EL-12 position, applicants must have served 52 weeks as an EL/GS-11 or higher in the Federal Service. To be eligible for the EL-13 position, applicants must have served 52 weeks as an EL/GS-12 or higher in the Federal Service. To be eligible for the EL-14 position, applicants must have served 52 weeks as an EL/GS-13 or higher in the Federal Service. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.