Job Summary

This position is located at Fort Sam Houston in San Antonio, TX. It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.

Job Description

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Experience in providing clerical or assistance work which provided a broad working knowledge of the procedures and practices of human resources, employee benefits, or benefits administration. Must possess demonstrated knowledge of rules, regulations, and other guidelines related to performing the work described above. Experience uitlitzing automated benefits systems and software to gather and process information from a variety of sources. Experience communicating with internal and external customers to resolve issues and address inquiries. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Demonstrated customer service experience in a call center, administrative assistant, or similar capacity. Demonstrated knowledge of Civil Service or Department of War civilian human resources or federal benefits plans (i.e., Federal Employees Retirement System (FERS), Federal Employee Health Benefits, Thrift Savings Plan, DoD Nonappropriated Fund benefits plans).