Job Summary

This position is with the Office of Information Technology, Division of Information Technology Operations. The purpose of this position is to lead information technology (I/T) projects to design, implement, sustain network services, and provide support in the selection and ordering of new network or telecommunications services as the Enterprise Infrastructure Solutions Program Manager. The incumbent reports to the Supervisory I/T Specialist or designee.

Job Description

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENTS Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS GS-13: One (1) year of specialized experience equivalent to at least the GS-12 grade level. Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Identifying and documenting business and technical requirements for telecommunication services. Creating statements of work for telecommunication service acquisition. Implementing Voice over Internet Protocol (VoIP) solutions utilizing Session Initiation Protocol (SIP). Implementing Risk Management Framework (RMF)/Security Assessment and Authorization (SA&A) requirements for information technology services. NOTE: You must meet all examples of specialized experience listed above. SELECTIVE FACTOR This position requires the following certification: Federal Acquisition Certification-Contracting Officer's Representative (FAC-COR) Level II or above. NOTE: Proof of certification(s) must be submitted with your application package. You must meet all qualification requirements within 30 days of the closing date of the announcement.