Job Summary

About the Position: This position supports the 24/7 call center at Naval Hospital Guam. This is a Direct Hire Solicitation by the Direct-Hire Authority for Certain DoD Personnel. Work schedule will rotate days 0700-1500, evenings 1500-2300, and nights 2300-0700. They will also rotate holidays and weekends. PLEASE REVIEW THE "QUALIFICATIONS" PORTION OF THE "REQUIREMENTS" SECTION BEFORE APPLYING. PCS, LQA, SALARY NEGOTIATIONS, AND INCENTIVES ARE NOT AUTHORIZED FOR THIS POSITION.

Job Description

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General Experience: One year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, providing customer service OR utilizing computerized systems. (Experience with Cerner or other healthcare electronic health record systems are preferred) OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.