Job Summary

The Courtroom Technology Specialist will work in a team environment providing support to the staff of the U.S. District Court and U.S. Probation Office. The Courtroom Technology Specialist is responsible for assisting in planning, research, and installation as well as maintenance, support and training for courtroom audio/video systems and services. Incumbents will also assist with mobile device management and provide general IT support and asset management.

Job Description

Advanced knowledge of, or the ability to quickly learn, the theories, principles, practices, and usage of computer hardware and software, office automation systems, and data communications is required. The position also requires knowledge of the technical aspects of audio systems, video systems, A/V distribution systems, cabling, and infrastructure needs, as well as the ability to independently troubleshoot A/V hardware and software. In addition, basic repair skills are necessary, including soldering, crimping, and dressing equipment racks, as well as maintaining and repairing streaming audio and video systems, electronic evidence presentation equipment, projectors, and video conferencing equipment, including webcams. ADDITIONAL REQUIREMENTS: The successful candidate will be a customer service-oriented professional who is responsible, friendly, organized and have the following: Ability to follow IT security standards and defined policies and procedures and accept responsibility for work product. Ability to independently analyze, isolate and solve application related problems. Ability to communicate technical information effectively (orally and in writing) to end users in a manner that they can understand. Ability to work on multiple tasks, be flexible and tactful when working under pressure in a team environment. Ability and willingness to travel to district offices and off-site training. Ability to think critically and apply emotional intelligence in all situations.