Job Summary

Serves as a Region Digital Media Specialist supporting Fleet and Family Readiness (FFR) Programs (N9), including Family Readiness (N91), Fleet Readiness (N92), Housing (N93), and Support Services (N94). Incumbent manages the region N9 online and digital footprint, executes digital and email promotional campaigns, and conducts market and product research to identify the best ways to reach FFR customers through digital outlets. Also serves as the Region Commercial Sponsorship Coordinator.

Job Description

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: Knowledge of the mission, goals, and principles associated with the management of the N9 programs, as well as strong marketing connections, resourceful networking and information-gathering skills. Knowledge of established DoD, DON, and CNIC policies, procedures and instructions that impact N9 programs' mission. Knowledge of DoD, DON and CNIC-mandated communication requirements, including media relations, internal media, social media, website policies, and community relations. Knowledge of digital marketing principles and awareness of the latest trends in customer outreach. Knowledge of website/mobile solutions best practices and emerging trends/technologies. Knowledge of effective strategic communications principles and practices. Knowledge of software programs and content management systems. Knowledge of website and mobile coding. Knowledge of grammar and media style guide requirements. Knowledge of desktop publishing, content management systems, graphic design, digital photography, and video software programs, and other software programs, in order to be able to prepare or coordinate the production of marketing products, including print and audiovisual products, social media tools and websites, and other promotional products such as advertisements and exhibits. Skill in developing and implementing marketing strategies and campaigns to increase awareness and acceptance of N9 programs and services. Skill in web writing and editing. Skill in troubleshooting potential issues with FFR digital platforms. Skill in analytical and creative ability, resourcefulness and initiative to accomplish a broad spectrum of tasks on an independent basis. Skill in establishing and maintaining effective and cooperative working relationships with representatives of community organizations and community leaders, some of whom may have indifferent or opposing points of view and conflicting interests. Ability to produce written materials that convey complex and sensitive information. Ability to work effectively and harmoniously with high-level officials in military, other government and civilian organizations. Ability to communicate effectively both orally and in writing.