Job Summary

The Fleet and Family Support Program (FFSP) is the Navy's primary agency for delivering an array of human services intended to enhance the stability and self- sufficiency of individuals and families, resulting in increased operational readiness. FFSP direct services are provided by installation Fleet and Family Support Centers (FFSC).

Job Description

Experience in human services program management. Bachelor's or Master's degree in the behavioral, social science, or education fields, preferred but not required. Skill in preparation of presentations and public speaking in front of large and small group settings. Skill in teaching and facilitating groups of 10 or more adults. Knowledge of basic teaching techniques and ability to present information in specific social service areas, such as career planning, employment assistance, personal financial management, Ombudsman program, and relocation assistance, and evaluate the effectiveness of the training. Skill in conducting non-clinical counseling to establish the nature and extent of a problem, assist in developing goals and plans, and determine appropriate referral services. This counseling skill level is usually acquired with a combination of studies related to counseling techniques and at least one year of counseling experience. Knowledge of concepts, theories, and practices used to develop and evaluate various workshops and programs. Ability to interpret technical data and prepare training materials on various topics, such as intercultural relations, relocation, deployment, employment, and Ombudsman program related to military personnel and their families. Practical knowledge of the mobile military lifestyle, including relocation issues, and understanding Navy policies and procedures impacting personnel and their families. Ability to communicate well in English, both orally and in writing; collaborate with and work harmoniously with all levels of personnel inside and outside the department. Ability to use tact and diplomacy to establish effective working relationships and work in a culturally diverse environment, showing tolerance for cultural diversity. Knowledge of multi-media training equipment. Knowledge and ability to use a personal computer and various software. Ability to plan and organize work independently and to identify problems and develop innovative solutions. Knowledge of American and Singaporean history, customs and culture.