Job Summary

The USPS OIG is seeking a highly qualified applicant to fill our Enterprise Business Solutions Manager position in the Office of Chief Information Officer located in Arlington, Virginia. Bring your skills and voice to our team! Please note, this position requires reporting in-person to the USPS OIG Headquarters office located in Arlington, VA. Relocation expenses will not be authorized for this position.

Job Description

MINIMUM QUALIFICATIONS You must meet ALL of the minimum qualifications listed below. Bachelor's Degree from an accredited college or university in Computer Science, Information Systems, or related field experience. AND At least five (5) years professional experience planning, organizing, and managing projects to ensure technical implementation aligns with stakeholder expectations following Agile methodology. DESIRABLE QUALIFICATIONS Previous supervisory experience managing a technical staff of 7 or more in aligning solution design with business requirements. Previous experience with low-code/no-code development platform (e.g. Power Platform) with an understanding of platform governance-covering security, compliance, environment lifecycle management, and audit processes. Proficient in prompt engineering to design precise, context-rich instructions and workflows for generative AI models, enabling autonomous, task-oriented AI agents that enhance customer service, drive automation, and accelerate decision-making. Previous experience in conducting market research on COTS solutions, evaluating and analyzing emerging technologies for enterprise-wide adoption, and ensuring system compliance with security vulnerabilities and maintenance patches. EVALUATION FACTORS You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume. Demonstrated proficiency in project management best practices, such as Agile, encompassing oversight, planning, and execution of intricate projects. Skilled in assessing alternatives, recommending solutions to difficult challenges to advance agency priorities. Demonstrated experience in leading technical employees and/or projects, such as successfully managing a team of 7 engineers on a software development project, promoting maximum staff utilization, fostering staff development through targeted training programs, and effectively handling disciplinary issues to maintain team harmony. Effectively communicate and explain technical facts and situations to all levels of leadership by adapting oral, written, and graphical methods to suit their specific needs and understanding for better clarity and impact. Demonstrated experience in ensuring adherence to organizational and regulatory standards, enforcing rigorous governance policies, and managing environment expansion, security roles, and data loss prevention (DLP) policies related to Power Platform. You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor. Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.