Job Summary

View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, Human Resources Operations Center, in Irving, Texas; Washington, District of Columbia. These are non-bargaining unit position.

Job Description

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Experience: You qualify for the GS-09 grade level if you possess either experience, education, or a combination of education and experience as described below: One (1) year of specialized experience at the GS-07 grade level or equivalent performing 2 out of 3 of these duties: Maintaining administrative and employee records and files following established policies and procedures. Assisting senior specialists and managers with processing a variety of personnel actions. Researching, interpreting, and adapting human resources regulations and polices. OR Education: A master's degree or equivalent graduate degree; or two years of progressively higher-level graduate education leading to such a degree; or LL.B. or J.D. if related. Graduate education must be from an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work. OR Combination of Education and Experience: A combination of successfully completed graduate education and experience maybe used to meet the total qualification requirements for the GS-09 position. Combinations are computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify. Only graduate education beyond the first year may be used to qualify applicants for positions at grade GS-09 for the combination. Graduate education must be from an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work. You qualify for the GS-11 grade level if you possess either experience, education, or a combination of education and experience as described below: Experience: One (1) year of specialized experience at the GS-09 grade level or equivalent performing 2 out of 3 of these duties: Analyzing and reconciling discrepancies or inconsistencies ensuring compliance with applicable regulations and procedures. Advising on and/or resolving moderately complex, non-controversial, well precedented, factual, procedural, and/or recurring issues for which there are one or more readily apparent solutions. Resolving a moderate range of problems or situations requiring the use of established analytical techniques to isolate and evaluate appropriate precedents to examine and analyze documentation, reconcile discrepancies and develop supportable conclusions based on standard research. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree (LL.M., if related). OR Combination of Experience and Education: A combination of successfully completed graduate education and experience may be used to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for the GS-11 grade level. Only graduate education in excess of the first two years of study may be used to qualify applicants for the position at the grade GS-11. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. Experience: You qualify for the GS-12 grade level if you possess at least One (1) year of specialized experience at the GS-11 grade level or equivalent performing 2 out of 3 of these duties: Conducting detailed research to gather and interpret processing information and data for assessing complex problems, issues, and unusual circumstances. Using human resources principles, concepts, laws, regulations, techniques, and guidelines to support an organization's processing program. Assessing situations that are complicated by ambiguous, disputed, conflicting, and/or incomplete data, requiring significant reconstruction to isolate issues and/or problems. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.