CONTACT REPRESENTATIVE (RECENT GRADUATE)
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Position ID:
DFAS-PWRG-ML-13066301-26
City:
Multiple Locations
Date Posted:
2026-09-30
Expiration Time:
2026-11-02
Job Type:
Job Category:
Contact Representative
Salary:
37193 - 61598 PA
Job Summary
Are you looking for a unique work experience in the federal service? This position is part of the DFAS Recent Graduates Program. The DFAS Recent Graduates Program is a developmental program that provides the opportunity to gain knowledge, skills and abilities needed to pursue a successful career with DFAS and to explore possibilities for growth and learning. Applications accepted for full open period, cut-offs for applicant consideration: 10/12/2026 and 11/2/2026.
Job Description
Open to U.S. Citizens who are Recent Graduates who have obtained a qualifying Associates, Bachelor's, Master's, Professional, Doctorate, Vocational or Technical degree/certificate from a qualifying educational institution, within the previous 2 years OR Veterans (as defined in 5 U.S.C. 2108) who were unable to apply within 2 years of obtaining a qualifying degree or certificate from a qualifying educational institution due to their military service obligation have a full 2-year eligibility period upon release or discharge from active duty. The eligibility period for veterans must be within 6 years of degree completion. Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Combinations of education and experience may also be sufficient. Generalized Experience for GS-04: One year of generalized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-03) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Generalized experience is defined as: progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Specialized Experience for GS-05: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: researching information in an automated system to provide verbal and written responses that resolve customer issues. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.