Start Here Blog
CUSTOMER SERVICE REPRESENTATIVE Apply
Position ID: DFAS-DHA-CO-12786915-25
City: Whitehall, Ohio
Date Posted: 2025-08-22
Expiration Time: 2025-09-01
Job Type:
Job Category: Financial Clerical And Assistance
Salary: 42086 - 60986 PA

Job Summary

Who may apply: U.S. Citizens and Nationals. This is not a remote work opportunity. Positions are located in Columbus (OH).

Job Description

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements. Substitution of combination of education and experience must still, in conjunction, minimally satisfy the DHA qualification requirement. Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe this in your resume. Combinations of education and experience may also be sufficient. To be hired at the GS-05 entry grade level, applicants must minimally have: One (1) year of experience processing of financial transactions using standardized procedures to include reviewing documents for accuracy and inputting financial accounting information into an automated system and correcting invalid/incorrect transactions. SUBSITUTION OF EDUCATION FOR GS-05 SPECIALIZED EXPERIENCE: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience required. To be hired at the GS-06 entry grade level, applicants must minimally have: One (1) year of experience applying regulations, policies and procedures governing pay, billing and other types of financial transactions sufficient to convey information to customers and other interested parties, researching customer accounts and financial regulations, policies and procedures to identify discrepancies and suggest solutions, explaining pay, billing and other types of financial procedures, interpreting technical materials, conveying options and resolving problems within automated financial systems. SUBSITUTION OF EDUCATION FOR GS-06 SPECIALIZED EXPERIENCE: Six months of graduate education that is directly related to the work of the position being filled. This position is developmental and selections may be made at the GS-05 or GS-06 entry grade level. Once eligibility and qualification requirements are met, selectees will be eligible for promotion at management discretion to the GS-06 grade level without further competition. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. This announcement will be used to fill positions with an entry grade of GS-05 with a target grade of GS-06. The minimum salary for grade GS-05 is $42,086, maximum $54,706. The minimum salary for GS-06 is $46,914, maximum $60,986.

This website (onlinedealersauctions.com) has no direct relationship with any candidate or employer. Anyone can use this website for free. Job seekers are not allowed to apply directly to the recruiters through this website. Our purpose is to show the positions available and provide information provided by the recruiters. If you have questions about any of the positions on this site, please contact the recruiter directly.