Job Summary

The United States District Court for the Western District of North Carolina is accepting applications for an Operations Supervisor for the Charlotte, NC divisional office. This is a supervisory position.

Job Description

LEADERSHIP QUALIFICATIONS The court is looking for a strong leader dedicated to providing the highest level of customer service to judicial officers, attorneys and litigants. The court is also searching for a candidate committed to employee development and to helping employees expand skill sets to achieve individual and team goals. Top applicants will have experience motivating both new and tenured employees and be ready to evaluate how the divisional office should be organized to best meet the changing needs of the court. Top applicants should also be committed to using technology to further the mission of the court and to increase efficiency during lean budget times. ADDITIONAL QUALIFICATIONS Prior U.S. District Court experience is required. Must possess at least three years of progressively responsible administrative, technical, professional and supervisory or managerial work experience which provided an opportunity to acquire: (a) skill in developing interpersonal work relationships needed to lead a team of employees, (b) the ability to exercise mature judgement, and (c) a thorough knowledge of the basic concepts, principles, policies, theories of management and the ability to understand the managerial policies applicable to the court. A performance history that demonstrates proven skills in management practices, administrative processes and court procedures with a working knowledge of legal and court terminology. A performance history that demonstrates strong attention to detail and adherence with established operational practices and procedures. Ability to communicate effectively and timely with others, both orally and in writing. Ability to organize and prioritize work to meet deadlines, maintain confidentiality, and interact tactfully with chambers, attorneys and individuals within the court. Proficiency in the use of computers and applicable software applications, particularly Microsoft Office applications and CM/ECF. Must be able to demonstrate experience in managing complex projects. (i.e. NextGen CM/ECF Implementation, DQA systems, or writing /creating operations manuals) Strong organizational and leadership skills and the ability to exercise mature judgement, independent problem solving and conflict resolution skills. Experience working with other agencies and stakeholders. Ability to understand statistical data, and to perform data analysis using various evaluation methodologies and tools. Ability to maintain high ethical standards and a positive work attitude. Ability to lead through change, anticipate evolving needs, and maintain effectiveness in a dynamic work environment. Possess prior supervisory experience or team leader experience. Possess prior experience as a trainer or subject matter expert and reviewing the work of other employees.