Job Summary

As an Information Technology Specialist (Systems Analysis/Customer Support)at Moore Air Base (MAB) in Edinburg, TX you would be filling a critical role in support of the nation's New World screwworm response activities. This position is part of the Information Technology Positions at MAB. APHIS will also be accepting applications and conducting interviews in-person Nov 17-19 in McAllen, TX. Please see "How to Apply" and/or this site for more information.

Job Description

First priority will be given to applicants who apply in-person or on-line by an initial applicant cut-off of 12:00 PM Central Time on November 17. If the position is filled after the first cut-off, this announcement may close prior to the posted closing date. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement, including specialized experience and/or education, as defined below. FOR THE GS-12 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-11 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Using helpdesk software for incident, knowledge, asset management, and ad hoc reports. Troubleshoots hardware and software interoperability issues, documents resolutions and procedures. Utilizes enterprise tools to image and deploy end user computers and software to minimize impact to customer activities. Gathering information and developing recommendations for IT solutions to help better achieve the organization's objectives. Note: There is no education substitution for this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.