Job Summary

This position is located in the Board of Immigration Appeals (BIA), Executive Office for Immigration Review, U. S. Department of Justice. This position analyzes program operations, information systems, and case management data to improve efficiency, develop reports, support system improvements, and provide recommendations to management. This is a Competitive Service position; additional positions may be filled from this announcement within 90 days of certificate issuance.

Job Description

In order to qualify for the Management & Program Analyst position, you must meet the following minimum qualifications: FOR THE GS-12 LEVEL: Specialized Experience: Applicants must have at least one year (52 weeks, full-time) of specialized work experience equivalent to the GS-11 level in the Federal service (or comparable experience outside the Federal service), performing 3 or more of the following duties: Evaluating program operations using qualitative or quantitative methods to identify performance issues and recommend improvements; Developing automated or recurring reports from databases to support management decisions; Analyzing operational data to produce documented findings for management review; and Preparing briefing materials that communicate program results or potential problem areas. (Your resume must CLEARLY demonstrate this experience) FOR THE GS-13 LEVEL: Specialized Experience: Applicants must have at least one year (52 weeks, full-time) of specialized work experience equivalent to the GS-12 level in the Federal service (or comparable experience outside the Federal service), performing 3 or more of the following duties: Conducting complex assessments of program operations to recommend changes that improve organizational effectiveness; Designing automated reporting requirements that support senior management decisions; Analyzing high-volume data from multiple sources to resolve inconsistencies and develop defensible conclusions; and Defining information system requirements or parameters to support development and testing activities. (Your resume must CLEARLY demonstrate this experience) Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here.