Job Summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Job Description

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Manage accounts, network rights, and access to systems and equipment (involves installation, testing, operation, troubleshooting and maintenance of hardware and software systems to meet business requirements of customer); 2) Apply all applicable Information Assurance (IA) Information Assurance Vulnerability Alert (IAVA) patches to ensure systems availability , functionality, integrity and efficiency; 3) Research, evaluate and provide feedback on problematic trends and patterns in customer support requirements; 4) Develop local guidance and procedures for implementation of mandatory technical standards, working with functional managers to evaluate impact of proposed standards and procedure; 5) Develop and manage customer service performance requirements, consult with customers to identify and specify requirements. NOTE: This experience must be fully supported in your resume. Additional qualification information can be found from the following Office of Personnel Management website: Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.