Job Summary

This position is located within the Department of Veterans Affairs (VA), Office of Acquisition, Logistics and Construction, Enterprise Procurement Office, Denver Logistics Service (DLS), in Golden, Colorado. The position is assigned to the Hearing Aid Repair Laboratory (LAB) within the Veteran Services Division (VSD).

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience using order placement and order fulfillment production systems to complete tasks such as remote order entry systems, purchase orders, order certification, adjustments, and resolving issues; experience researching and using billing and credit policies and procedures to include billing reports and pricing; knowledge of supply and inventory systems, distribution, and shipping/postal methods and regulations. You will be rated on the following Competencies for this position: Accountability Attention to Detail Communication Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Quality Assurance Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary although some walking, stooping, bending, reaching, and carrying of loads weighing 25 to 40+ pounds is required. The position of the position typically works indoors in an environment involving everyday risks or discomforts which require normal safety precautions typical of such places as offices or meeting rooms. Observance of normal safety practices with office equipment, avoidance of trips and fails, and observance of fire regulations is required. The area is adequately lighted, heated, and ventilated. In addition the following is required: Special Hearing Requirement: This position has the following special hearing requirement: The Repair Service Technician must be able to hear, at least monaurally, at a moderate or better level. This must be verifiable be medical evaluation. Special Vision Requirements: This position has the following special vision requirements: (a) Close vision (clear vision at 20 inches or less.; (b) Distance vision (clear vision at 20 feet or more; (c) Color vision (ability to identify and distinguish colors); (d) Peripheral vision (ability to observe areas up and down or to left and right while eyes are fixed on a given point); € Depth perception (three-dimensional vision, ability to judge distance and spatial relationships; and (f) Ability to adjust focus (ability to adjust the sys to bring an object into sharp focus). This must be verifiable by medical evaluation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Capturing and resetting hearing aid programs using NOAH software Troubleshooting and creating service requests for hearing-related devices requiring repair Ensuring outgoing devices have the correct shipping address and are being sent in the correct shipping category Initiating, maintaining, and disposing of records for Veterans and VA medical facilities Laboratory Workload Systems (LWS) database Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.