Job Summary

The full performance, Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (cboc), mobile medical unit or may have virtual/remote assignments.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, . Specialized Experience: Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Performing observation-based screening and collecting patient information in collaboration with licensed personnel. Completes approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency. Utilizes communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting, including active listening, restating, and mirroring, Observes patient status and keeps licensed clinical staff informed of any change in condition. Delivers care to patients with complex, specialized, and potentially life-threatening situations. Operate specialized medical equipment to obtain diagnostic and therapeutic outcomes; Collect a wide range of specimens and prepare for transfer to processing; Assists licensed personnel with crisis intervention; performs behavioral/mental health screens and, conducts interviews. Observes patient status and keeps licensed clinical staff informed of any change in condition. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.