Job Summary

The Fayetteville NC Coastal Health Care System (FNCVACHCS) is a Complexity Level 1C health care system located in Southeastern North Carolina and is part of VISN 6. As one of the fastest-growing VA Health Care enterprises in the nation, FNCVACHCS serves approximately 90,000 unique patients with more than 125,000 enrolled Veterans.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to supervise, plan, design and maintain a Public Affairs Program for a large organization and its associated locations that fosters effective and efficient external affairs and ensures that coordinated messages and services are achieved; Knowledge of organizational program operations, national data bases, interrelationships, customer service principles, public relations concepts, policies and practices and work life improvement initiatives in order to effectively produce reports and relay critical information in a variety of formats; Ability to provide leadership, support and resources to staff to enable them to carry out the organizational mission; ability to inspire, motivate and guide others toward goal accomplishment; Skill in developing new insights into situations and applying innovative solutions to make organizational improvements; skill in designing and implementing new or cutting-edge programs/processes; Knowledge of how social, political, organizational, and technological systems work and experience operating and managing an effective Public Affairs program within those systems; Ability to express information orally and in writing to multiple audiences; apply logical thinking when describing facts and concepts; and shapes communications to meet the needs of a specific audience. You will be rated on the following Competencies for this position: Communication Compliance Inspection Influencing/Negotiating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Assignments regularly involved extended periods of walking, standing, bending, and stooping to execute logistics for special events or to accompany media cress or other special groups. Considerable standing and walking throughout the main medical center and the grounds of each facility under the health care system umbrella is required. Driving or riding in a vehicle is also required on a routine basis to attend outside meetings, interviews, and special events. The incumbent travels to numerous community events to promote the FNCVACHCS, which involves carrying, lifting and erecting display panels. Incumbent is also required regularly to pick up loads of up to 15 pounds such as boxes, newspapers and other literature and pushcarts of supplies. The incumbent also regularly travels to various sites of care to provide public affairs assistance. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.