Job Summary

This position is located in the Wilmington VA Medical Center under the direct management of the Health Information Management Section. Position will serve as Scanning Specialist in the Medical Records Unit of Health Information Management Section. The primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt and scanning of health documents in a timely and accurate manner.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/17/2026. You may qualify based on your experience and/or education as described below: General Experience: You must possess one (1) full year of general experience consisting of progressively responsible clerical, office, or other related work. General experience would include: working/troubleshooting with image scanning hardware and software, filing and retrieving electronic files, records retention procedures and knowledge of processes fora electronic filing systems. Communicating and maintaining confidentiality to internal and external customers through various methods including email, phone, fax, computer. Past job experience with high attention to detail and organization skills are required. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess two (2) years of successfully completed education ABOVE high school level graduation in any field. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. (TRANSCRIPTS REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must possess a combination of general experience and education beyond that required for the next lower grade. For this series/grade combination only education in excess of (1) year above high school will be computed as a percentage toward the total amount of education and experience. (TRANSCRIPTS REQUIRED). You will be rated on the following Competencies for this position: Attention to Detail Clerical Customer Service Customer Service (Clerical/Technical) Flexibility Information Systems/Network Security Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.