Job Summary

The position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the Tibor Rubin VA Medical Center Long Beach in the Medicine Health Care Group. This unique and complex job requires a diverse knowledge of healthcare analysis, technical expertise, effective and flexible interpersonal skills (consultation, training, team leading, networking), and analytical skills in a clinical setting.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1. Demonstrate experience managing and coordinating Medical Operations in support of the Inpatient medicine units (ICU, Med/surgical), Outpatient areas, Procedural Areas, i.e., GI Endoscopy, Nuclear Stress, Cardiac Cath Lab, Hemodialysis, Hematology-Oncology Infusion Clinic, Dermatology MOHS procedures, and the Emergency Department. 2. Experience in managing medical labor and equipment contracts. Write the statement of work for the contract requirements utilized to support the procedural areas. 3. Experience in managing clinical appointment grids for new and established patients, evaluating utilization, and capacity to see patients. 4. Experience in credentialing, i.e., medical providers, nurse practitioners, fee basis. Understand OPPE/FPPE. 5. Experience analyzing and using data to evaluate clinical access and wait time data (e.g., clinic capacity, scheduling, missed opportunities) to recommend or implement changes that improve veterans' access to care and corresponding performance metric. 6. Using data from different databases to develop reports to improve clinical operations OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree, 3 full years of progressively higher level graduate education leading to such a degree, or LL.B. if related. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.