Job Summary

The VA Southern Oregon Rehabilitation Center and Clinics (SORCC), located in White City, Oregon is hiring an Administrative Officer. The position is aligned under the Service Chief Community Care, under the Associate Director Patient Care Services/Nurse Executive.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. For GS-09: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collects, compiles, and summarizes program data for use in budget preparation, reporting, and decision-making; uses standard financial analysis techniques to assist with budget tracking, expense reconciliation, and resource allocation; prepares routine correspondence, basic reports, and meeting minutes using word processing and spreadsheet software; inputs data accurately into hospital-wide software systems, such as referral management and patient tracking systems; communicates administrative information to staff and stakeholders both orally and in writing; applies established procedures to assist with the implementation of new administrative processes or computer systems; and reviews administrative documents for completeness and compliance with relevant Veterans Health Administration policies and procedures. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have have successfully completed a Masters or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. of J.D., if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond possess equivalent combinations of successfully completed graduate level education and specialized experience to meet total experience requirements. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. For GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Independently develops, monitors, and adjusts program budgets using advanced forecasting and financial analysis methods; conducts in-depth data analysis and prepares comprehensive reports that inform leadership decision-making; implements and evaluates complex administrative policies, directives, and regulatory requirements for the Veterans Health Administration; designs and manages spreadsheets and databases to track performance metrics and outcomes for multiple programs; coordinates the use of VA-specific referral management and hospital information systems, including troubleshooting and training staff on new features; presents data-driven recommendations to stakeholders in both written reports and oral briefings, supporting organizational improvements; and interprets and applies new rules and regulations to update and optimize administrative procedures and workflows. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or or LL.M., if related. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education in excess of a Masters degree or two years of graduate level education (36 semester hours) and specialized experience to meet total experience requirements. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. Preferred Experience: Minimum 1 year experience in Veterans Community Care utilizing Federal EHRM. Experience supervising staff that schedule for Veterans Community Care. Referral management and scheduling. Using advanced Microsoft Office Excel tools-such as pivot tables, formulas, and charts--to pull data, analyze trends, and create clear visual reports. Ability to translate complex information into concise, decision ready summaries is highly desirable. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.