Job Summary

This position resides within the Police Service, VA Portland Health Care System (VAPORHCS) and is physically located at the Portland Healthcare Center. The primary purpose of the position is to assists with administrative functions of the operations section, as well as dispatch duties and responsibilities. Providing high-quality customer service and provides information to employees and the public on a variety of subjects related to the mission of the Police Service.

Job Description

To qualify for this position, applicants must meet specialized experience requirements within 30 days of the closing date of this announcement 07/24/2026. You may qualify based on your experience and/or education as described below: Minimum Qualifications; GS-05 grade level: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization with the particular knowledge, skills, and abilities required to successfully perform the duties of this Security Assistant position. Specialized experience includes: Receive and assess the nature of emergency calls; data entry from retrieving of a variety of information from multiple sources; operate a variety of communication and security equipment such as multi-line telephone, computer, and multi-frequency radio; knowledge of specific security or law enforcement objectives, programs, methods, and procedures and skills in carrying out support tasks related to law enforcement and security administration; knowledge to execute administrative tasks that support police security related responsibilities i.e. maintain records, parking registration, and track issued badges on associated logs, create reports and memos; triage and process requests for documentation - requires knowledge of laws surrounding a system of records and authorization to release information. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have equivalent combinations of successfully completed post-high school education (beyond the second year) and specialized experience to meet total qualification requirements at the GS-05 level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Transcript Required. Please Note: In addition to meeting experience requirements, applicants for this position must show possession of the following proficiency: Typing Proficiency: In addition to meeting experience requirements, applicants for this position must show possession of the following proficiency: Ability to type 40 words per minute. Applicants may meet this requirement by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Driver's License Requirement: Applicants must possess a valid, unrestricted State driver's license, have a safe driving record, and demonstrate that he or she is medically qualified to operate the appropriate motor vehicle safely. Applicants are required to pass agency Government Vehicle Drivers physical examination. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your driver's license with your application package. If an interview is requested, you may be required to provide a copy of your valid state-issued driver's license. Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hour worked per week. You must provide detailed information of your experience performed. Experience must be fully documented in your resume and must include job title, duties, month & year start/end dates AND hours worked per week. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.