Job Summary

The Clinical Administrative Specialist position within Medicine Specialty Service is located at John Cochran Medical Center in VA Saint Louis Health Care System. The purpose of this position is to serve as the primary analyst and subject matter expert for data analysis and performance measurement within Medicine service.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Manages interrelationships with internal organizational elements/services, maintaining ongoing communication with other service lines, leadership, and mid-level managers to coordinate onboarding, credentialing, system access, and clinical data sharing across the service. Applies advanced analytical techniques - including trend analysis, statistical validation, anomaly detection, and forecasting- using data portals such as VSSC, Power Bl, and VistA, supplemented by Al-assisted tools to identify patterns and reconcile discrepancies across data sources. Builds dashboards and custom queries to extract key performance metrics, including clinic utilization, appointment access and wait times, provider productivity, and encounter volume, and compiles morbidity trend data to support leadership's clinical and programmatic decision-making. Translates complex datasets into actionable insights that directly inform staffing adjustments, resource allocation, and program restructuring decisions. Analyzes provider grid data to identify overlapping or misaligned schedules that distort clinic utilization and access-to-care metrics, translating this into specific recommendations - such as reallocating provider FTE, adjusting clinic templates, or restructuring staffing coverage - to correct the distortion and improve access. Evaluates errors or skewed data, determines root causes, and develops corrective action plans. analyzes productivity, bookability, and utilization data, drawing from sources such as VSSC reports, VistA scheduling, Power Bl dashboards, and provider grids. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Education at the graduate level must be from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR, Combination: Applicants may also combine education and specialized experience to qualify at this level. You must have an combination of specialized experience and education as follows: Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Education at the graduate level must be from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. The full performance level of this position is GS-11. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.