Job Summary

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the Little Rock and North Little Rock Arkansas VA Medical Centers. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Job Description

Licensure & Experience: Must hold and maintain an active optical license or certification as required by state regulations. Minimum of one (1) year of experience working as an Optician required. Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service. Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction. Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection. Technical Equipment & Tools Proficiency: Proficient in the use of optical equipment and tools, including: Adjustment and bench tools Lensometer and lens clock Frame heater PD ruler and pupilometer Penlight and interpupillary measuring devices Frame and lens cleaning products Thickness caliper Vertex densometer Tolerance charts Visual acuity charts Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.