Job Summary

The incumbent functions as a Program Support Assistant (PSA) within the Geriatrics and Extended Care (GEC) Service Line. The primary duties consist of supporting the Home and Community Based Care (H&CBC) programs. The incumbent will assist GEC Leadership, Program Director/Coordinator, and H&CBC Nurse Manager and Associate Chief of Nursing Services (ACNS) with the responsibility of carrying out assigned duties related to the maintenance of H&CBC programs.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/27/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Specialized experience includes: knowledge of regulations and procedures governing the placement of patients in the Home and Community Based Care programs, knowledge of elements that constitute the various levels of care within the Home and Community Based programs, communication skills, preparation of data for reports, knowledge basic medical terminology, experience using Microsoft Office, especially Microsoft Excel, to create and maintain spreadsheets for inspections, creation of monthly billing, workload, and expenditures. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Preferred Experience: Previous Program Support Assistant or Medical Support Assistant experience. Previous experience working in a team environment. Previous experience with time management/ meeting deadlines. Ability to research and problem solve independently Computer Skills: Microsoft Excel, HSRM, RefDoc, CTM, Microsoft OneNote, CPRS.