Job Summary

This position is in the Business Office, Eligibility/Intake Section, under the direct supervision of the Eligibility Supervisor at the VA Central Iowa Health Care System (VACIHCS) in Des Moines, Iowa.

Job Description

EXPERIENCE: Have at least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in Federal Service that has equipped you with the knowledge, skills, and abilities necessary to perform the duties of a Health Benefits Assistant, GS-05. Specialized experience includes interviewing patients applying for benefits; verifying eligibility or entitlements for benefits; advising patients of their entitlements to various medical benefits; and using automated systems for data entry, running reports and record keeping. NOTE: Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR EDUCATION: Have successfully completed four (4) years above high school in any field which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. - OR COMBINATION: Have equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Your experience must be documented in your resume and transcripts are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.