Program Support Assistant
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Position ID:
CARZ-12906650-26-GRE
City:
San Francisco, California
Date Posted:
2026-03-24
Expiration Time:
2026-04-03
Job Type:
Job Category:
Miscellaneous Clerk And Assistant
Salary:
63081 - 82007 PA
Job Summary
The San Francisco Veterans Affairs Health Care System (SFVAHCS) is a Level 1a facility and ranks among a complex system in the VA serving the VA Sierra Pacific Network (VISN 21). The SFVAHCS offers a full range of comprehensive health care services including Dentistry, Geriatrics & Extended Care, Imaging, Medicine Services, Mental Health Services, Pathology & Laboratory Medicine Service, Primary Care, Radiation Oncology, Rehabilitation Services, Specialty Services, and Surgery.
Job Description
Specialized EXPERIENCE GS-7: Applicants must have one (1) year of specialized experience which equipped you with the knowledge, skill, and abilities to perform the duties of the position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 grade level in the Federal Service. Examples of qualifying specialized experience include: Coordinates and analyzes incoming data from a variety of sources and reviews documents, reports, and on-line applications for accuracy, omissions and inconsistencies. Submits and tracks specific database access requests electronically and keeps requesters informed about the status. Grants database access and manages access for researchers. Processes no-cost personnel and submits all non-citizen hiring requests. Acts as the primary point of contact for all employee network problems and/or equipment issued to them. Monitors staff training compliance, updating Research database, and contacting users who are delinquent with trainings. Oversees database files for service personnel. Uses the Microsoft Office Suite to create or use documents, spreadsheets, databases and email correspondence (Word, Excel, Access and Outlook).Renews employee position expiration dates and resolves employee problems with computer access identification card settings. Applicant experience should reflect a dynamic, innovative skill set and approach to working with internal and external customers. Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Physical Requirements: The work is primarily sedentary. Typically, the employee may sit comfortably to do the work. There may be some walking, standing, bending, and carrying of light items such as focus group audio visual equipment, Xerox paper and books. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.