Job Summary

Located in the Electronic Health Record Modernization Integration Office (EHRM-IO), the Health System Specialist, (Senior End User Engagement Specialist) will ensure the execution of EHRM-IO's site end user engagement and dissemination national strategy. Provide recommendations for adjustment as appropriate, as part of the EHRM-IO goal of successful adoption of the EHR. Leads the development and enhancement of site-level end user engagement and dissemination strategies.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/12/2026. I. BASIC REQUIREMENT Health System Administration Series, 0671 Individual Occupational Requirements: This Occupation contains and OPM defined Individual Occupational Requirement. Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision for In service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Evidence of this training must be provided. AND II. GRADE REQUIREMENT Specialized Experience for GS-14 grade level. GS-14 grade level - You must have one year of specialized experience equivalent to at least the next lower grade GS-13, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Direct experience and expertise in applying change management techniques to successfully manage end user engagement and adoption of a modernized electronic health record deployment. Experience in clinical principles, and electronic health systems deployments with advising and providing recommendations to leadership in meeting the needs and requirements of all stakeholders. Experience communicating complex ideas to diverse audiences, including national-level leadership, clinical stakeholders, and operational teams. Crafting strategies that shape organizational culture or drive large-scale change (e.g., EHR modernization, enterprise transformation initiatives). Organizing work and setting priorities in environments with multiple competing demands, limited resources, and national-level expectations. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a 14 position you must have served 52 weeks at the 13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You will be rated on the following competencies; Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately. Strategic Thinking - Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy; examines policy issues and strategic planning with a long term perspective; determines objectives and set priorities; anticipates potential threats or opportunities. Project Management - Applies principles, methods, or tools for developing, scheduling, coordinating, monitoring, evaluating, and managing projects and resources, including technical performance. Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.