Job Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the telecommunications service facilitator, monitoring correcting and advising on telecommunications network programs, services and systems. Ensure complete customer satisfaction with all local and long-haul telecommunications services.

Job Description

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management positions located here SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-02, equivalent to the next to lower grade GS-05 through GS-11 or equivalent in the Federal Service. Specialized experience includes serving as a technical expert or advisor on telecommunications and network infrastructure to support organizational goals and customer requirements. Planning, designing, and overseeing the installation, modification, maintenance, and operation of telecommunications systems, including transport and encryption systems. Developing, integrating, and implementing solutions to diverse and complex problems related to telecommunications. Leading or managing telecommunications programs and projects, coordinating with stakeholders to ensure project objectives are met, and ensuring resources are utilized effectively. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of a wide range of telecommunications theories, concepts, principles, and practices, procedures, policies, standards, operational requirements; and of operational and performance characteristics of telecommunications to develop procedures/policies/practices for local use. 2. Knowledge of performance characteristic telecommunications equipment, systems, services, and transmission media to evaluate new devices, proposals, and approaches. 3. Knowledge of associated methods and techniques such as contracting procedures/legal requirements, cost analyses, and budgets. 4. Knowledge of communication system and infrastructure installation standards, energy utilization, HVAC loading, and bonding/grounding. 5. Knowledge of deployment configuration and practices to recommend, support and sustain cryptographic devices and systems and Air Force standard COMSEC practices policies and procedures. 6. Ability to communicate effectively both orally and in writing to identify, direct, or coordinate actions required in providing needed service. 7. Ability to analyze a variety of unusual telecommunications conditions, problems, questions, or conditions associated with formulating projects or studies to substantially alter major telecommunications systems (e.g., systems compatibility, circuits, switches, distribution, satellite linkages, and networking). 8. Ability to research patterns to develop new methods, criteria, or proposed new telecommunications policies and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.