Job Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Job Description

BASIC REQUIREMENTS: NF-4 Entry Level: A four-year degree from an accredited college or university in Business Administration, Hospitality Management, Culinary Arts, or a related field, OR an appropriate combination of education and experience demonstrating the knowledge, skills, and abilities necessary to manage diversified food and beverage operations. At least four years of progressively responsible supervisory experience in restaurant, club, or hospitality management involving operational planning, budgeting, menu development, labor control, and customer service oversight. Excellent communication and interpersonal skills, with the ability to engage tactfully and effectively with a diverse workforce, customer base, and command stakeholders in a joint military community environment. Proven leadership and personnel management capability, including motivating and developing multi-level teams, resolving sensitive personnel or service issues, and maintaining cooperative working relationships with both military and civilian personnel. Demonstrated record of leading enterprise-level innovation in menu design, concept development, and promotional programming. Should exhibit the ability to plan, evaluate, and execute new culinary or beverage initiatives such as limited-time offers, themed events, and brand-aligned menu enhancements that improve customer experience and revenue performance. Strong financial acumen with experience developing and administering budgets, interpreting operating statements, identifying trends, and implementing cost-control and profitability strategies. Analytical and problem-solving ability to gather, organize, and interpret operational and financial data, draw conclusions, and implement effective solutions to complex management issues. Capability to perform independently in a dynamic, results-oriented environment, setting realistic goals, meeting deadlines, and adapting quickly to changing priorities. NF-5 Target Level: Consideration at the NF-5 level may be made (without competition) if the following requirements are met: Has successfully met all requirements of the NF-4 Entry Level as noted above AND, Has successfully completed at least a 12-month period of performance in the same field of work AND, Has received an ¿Outstanding¿ rating on their annual performance appraisal in the same or closely related field of work AND, Has demonstrated measurable, sustained performance that reflects enterprise-level growth in the MCCS Okinawa Food & Beverage Program. Evidence of this progression may include, but is not limited to: a. Successful implementation or enhancement of standardized systems such as cost cards, menu cycles, procurement procedures, and recipe databases resulting in measurable operational consistency and cost savings. b. Documented improvement in enterprise financial performance, such as year-over-year margin growth, labor-to-sales ratio improvements, or reduction in waste and spoilage across multiple operations. c. Leadership of innovation and product-development initiatives including limited-time offers (LTOs), seasonal menu programs, or special events that demonstrate increased customer engagement and revenue generation. d. Evidence of staff development and leadership pipeline improvements across the F&B division, including successful mentorship of subordinate managers or implementation of cross-training initiatives that enhance workforce efficiency and retention. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.