Guest Services Manager
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Position ID:
26-9PFSV839040R
City:
Lackland AFB, Texas
Date Posted:
2026-08-05
Expiration Time:
2026-08-19
Job Type:
Guaranteed 20hrs/wk. May work up to 40 hrs/wk. Scheduled as needed.
Job Category:
Miscellaneous Clerk And Assistant
Salary:
19 - 19 PH
Job Summary
This position is Non-appropriated Fund (NAF) and will be assigned to JBSA Lackland Lodging. This is a regular part-time category position with guaranteed 20 hours per week, may work up to 40 hrs./week. Employees appointed to a regular category position are eligible for benefits.
Job Description
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience, and demonstrated a mastery of, front desk operations from either military or civilian hotel operation. This experience may be substituted for supervisory experience in another lodging function such as housekeeping, lodging logistics, etc. Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment. Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Must be able to read, speak, and write English. 2. Ability to build teams and work with others. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.