Job Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 628 FORCE SUPPORT SQUADRON Outdoor Recreation/Information, Ticket and Travel (ITT). The work schedule will be determined by the needs of the facility..

Job Description

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/15/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have skills in the use of basic computers such as office automation software and Windows based operating systems. Must possess the ability to safeguard funds and have experience in cash handling. Must possess good communication and interpersonal relationship skills as well as telephone etiquette. Must be able to communicate with the public. May work uncommon work schedule, including weekends. General travel industry knowledge is highly desirable, with Disney World and Universal Orlando Resort and Charleston local attractions and knowledge. Must be courteous and show tact and diplomacy when dealing with customers and co-workers. Promptly and courteously receives, greets and answers questions from visitors and telephone callers. Accurately provides information to guests ensuring compliance. Accurately prepares reports according to regulations and policies, and in the appropriate format. Cash handling procedures must be adhered to with accurate cash and credit balance. Ensures compliance with all established safety and security policies and regulations. Strictly adheres to cash handling procedures and policies required by AF, AETC, LAFB and management. Must be punctual and keep absences to a minimum. Expected to present a professional attitude and public image and comply with reasonable dress and grooming standards at all times. Rec Trac Point of Sale (POS) System; Lilypad Vortex, Passport Exchange and any other training that is required to perform the duties as listed. You will be evaluated on the basis of your level of competency in the following areas: