Job Summary

This vacancy is for a GS-1801-11, Section Chief Professional Qualifications Evaluation Branch located in the Department of Homeland Security, U.S. Coast Guard, NMC PROFESSIONAL QUALIFICATION EVALUATION SECTION I in MARTINSBURG, West Virginia.

Job Description

To qualify at the GS-11 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-9 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis: Supervising and mentoring staff by assigning workloads based on training levels, establishing performance metrics, conducting quality assurance reviews, and managing personnel actions; Analyzing operational effectiveness within a regulatory or credentialing program, identifying workflow improvements, and developing or maintaining standard operating procedures; Establishing program guidance, exercising sound judgment to adapt policies, determining reasonable equivalencies, and recommending appropriate policy actions; AND Utilizing complex proprietary databases while strictly adhering to FOIA, HIPAA, and Privacy Act requirements to prevent unauthorized release of Personally Identifiable Information (PII). NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can not be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.