Job Summary

WE'RE HIRING: Attend our Hiring event below!! Location: Davis Conference Center (1651 N 700 W, Layton, UT, 84041) Date: June 22 - June 23, 2026 Time: 9 AM - 1 PM Apply before the event for faster processing. WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions REVIEW THE ADDITIONAL INFORMATION AND HOW TO APPLY SECTIONS BELOW FOR FURTHER DETAILS

Job Description

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: GENERAL EXPERIENCE/EDUCATION GS-04: Applicants must meet one of the following requirements to qualify at this grade level: At least one year of general experience. General experience includes progressively responsible clerical, administrative, financial, customer service, or records-related work that demonstrates the ability to acquire the knowledge and skills needed to perform the duties of the position. Examples of qualifying experience include: Reviewing, entering, updating, or maintaining information in automated systems, databases, records, or files. Examining documents for completeness, accuracy, or compliance with established procedures and identifying missing or incorrect information. Researching information from multiple sources and taking appropriate action based on established guidelines and procedures. Using computer systems and office software to process transactions, track information, or complete administrative assignments. OR Successful completion of two (2) years of education above the high school level from an accredited college, university, business, secretarial, or technical school. OR A combination of education and experience equivalent to one (1) year of general experience. SPECIALIZED EXPERIENCE/EDUCATION GS-05:Applicants must have one year of specialized experience equivalent in difficulty and responsibility to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience such as: Reviewing, researching, and processing records, accounts, applications, forms, returns, claims, or other documents to determine completeness, accuracy, and compliance with established procedures. Identifying discrepancies, errors, omissions, or inconsistent information; researching applicable records or source documents; and taking appropriate action to resolve issues. Using automated systems, databases, online research tools, or records systems to update information, correct records, and document actions taken. Applying established rules, regulations, procedures, or guidelines to process transactions and resolve routine account- or case-related issues. Analyzing information from multiple sources and initiating appropriate actions to support account maintenance, document processing, or case resolution activities. OR Successful completion of four (4) years of education above the high school level leading to a bachelor's degree, or a bachelor's or higher degree. OR A combination of education and experience equivalent to one (1) year of specialized experience. AND You must also meet the following requirement(s): MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education. For more information on qualifications please refer to OPM's Qualifications Standards.