Job Summary

This vacancy is for a GS - 0545 - 7, Military Pay Technician located in the Department of Homeland Security, U.S. Coast Guard, PPC RETIREE and ANNUITANT SERVICES BRANCH in TOPEKA, Kansas.

Job Description

To qualify at the GS-7 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-6 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Analyzing and resolving intricate pay-related concerns for retired and annuitant military members, ensuring all actions adhere to relevant laws and policies. Reviewing and updating financial records and system entries to confirm compliance with statutory requirements and accuracy of data. Navigating automated payroll platforms to investigate account histories, identify discrepancies, and apply appropriate pay rates. Addressing and correcting errors in payroll accounts that cannot be resolved through standard automated processes. Determining pay entitlements and processing transactions to appropriately adjust members' financial accounts. Providing thorough responses to inquiries from customers regarding payroll and personnel matters, ensuring clarity and accuracy in communications. Confirming the precision of payroll calculations and the inclusion of correct accounting information in all transactions. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.