Job Summary

The Store Manager oversees operations and employees of the Retail Merchandise store(s), providing leadership and guidance. This position is located in in the Naval Academy Business Services Division (NABSD), a Non-Appropriated Fund Instrumentality (NAFI).

Job Description

KNOWLEDGE, SKILLS and ABILITIES (KSAs) requirements for this position are as follows: ** Your application must include narratives for each KSA, using specific examples to demonstrate your qualifications and experience. Incumbent must have at least five (5) years of Retail Operations Management experience. Experience should include merchandising, promotions, customer service standards, POS workflows, and knowledge of buying practices sufficient to supervise personnel responsible for purchasing. Experience in Collegiate Retail is preferred. Four years of education beyond high school with a financial, analytical, and/or administrative area of focus, or equivalent combination of education and experience. Bachelor's or Master's degree highly desired. Experience supervising and developing staff, including subordinate supervisors, through effective delegation, coaching, performance management, and resolution of personnel issues. Knowledge of financial and administrative management practices, including budgeting, payroll oversight, purchasing controls, and Open to Buy monitoring. Proficient in ERP (NetSuite preferred), Google Workspace, MS Office, and AI automation to manage financial planning, budgeting, cost controls, and inventory reporting.