GUEST SERVICES SUPERVISOR
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Position ID:
25-7IFSWF980240
City:
Flagstaff, Arizona
Date Posted:
2025-09-09
Expiration Time:
2025-09-17
Job Type:
Guaranteed 20 hours per week
Job Category:
General Business And Industry
Salary:
20 - 24 PH
Job Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Air Force Recreation Activity, Fort Tuthill, Flagstaff. This position requires the ability to work a flexible schedule that may include evenings, nights, weekends, and holidays. Includes holiday pay, health/life insurance, 401K, NAF retirement, annual and sick leave.
Job Description
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/17/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Candidates must have experience in front desk operations within a hotel or lodging facility, including cashiering, reservation management, and customer service. Additional experience managing food and beverage operations, equipment rental programs, event logistics, and administrative support functions is highly desirable. Supervisory experience overseeing a diverse team is required, including knowledge of scheduling, evaluating performance, and addressing employee issues. Candidates should have strong skills in using property management systems, financial reconciliation processes, and Microsoft Office software. Experience with marketing, social media management, and event promotion is preferred. Applicants must possess excellent communication skills, the ability to multitask effectively, and the ability to develop solutions to operational challenges while maintaining high standards of guest service.