Job Summary

This incumbent serves as a Business Analyst within the Analytics Center of Excellence (COE), U.S. Consumer Product Safety Commission (CPSC). The Business Analyst drives modernization by transforming complex data and business needs into actionable insights and requirements. Through AI/ML innovation, cloud-native tools, and cross-functional collaboration, this role strengthens CPSC's analytical ecosystem and empowers data-driven decisions that protect consumers from product-related risks.

Job Description

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Qualifying specialized experience must demonstrate the following: GS-12: 1) Experience gathering requirements and documenting business processes to identify opportunities for AI to streamline operations; 2) supporting AI/ML or data-driven projects through data analysis, pipeline design, or education; 3) collaborating with technical and non-technical staff to define data needs; 4) preparing project materials such as Concept of Operations, acquisition documentation, reports or briefings; and 5) contributing to testing, change management, or rollout activities for new AI or ML systems and tools. GS-13: 1) Experience leading requirements gathering and developing functional and non-functional system requirements for AI/ML solutions; 2) managing programs to evaluate agentic AI solutions; 3) producing test data and analyzing data suitability to determine biases or gaps; 4) ensuring AI/ML solutions comply with federal AI policies; 5) applying project management principles to technology initiatives; and 6) monitoring AI/ML solution performance and recommending improvements to support organizational readiness, training, and change management for AI integration. Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet the qualifications for this position by the closing date of this announcement.